Privacy Policy

4couple is a relationship app for couples. Much of what you share with it is personal: how you feel, what you want to say to your partner, your mood, and your conversations with the AI Companion. We take that seriously, and this Privacy Policy (the “Policy”) is written to tell you plainly what we collect, why, who receives it, how long we keep it, and what control you have.

This Policy applies when you use our mobile application (the “App”), visit our website at 4couple.ai (the “Website”), or communicate with us. We refer to all of these together as the “Services”. In this Policy, “personal data” and “personal information” mean information that identifies or relates to you, as defined under the EU General Data Protection Regulation (the “GDPR”) and applicable US state privacy laws.

This is a single global Policy. Sections 1 to 15 apply to everyone. Section 16 adds information for users in the European Economic Area and the United Kingdom, and section 17 adds information for users in the United States. If you live in Washington State or Nevada, our separate Consumer Health Data Privacy Policy also applies. Please read this Policy together with our Terms & Conditions and, for the Website, our Cookie Policy.

You must be at least 18 years old to use 4couple.

You know us as 4couple, but as a legal entity we are WUMI sp. z o.o., a company registered in Poland at ul. Prosta 20, 00-850 Warszawa (KRS 0001259684, NIP 5273231770, REGON 545483150) (“we”, “us”, “our”). We are the data controller, which means we decide what personal data is collected and how it is used. You can reach us about privacy at contact@4couple.ai.

Some of what 4couple handles is sensitive by its nature. Your conversations with the AI Companion, your mood entries and notes, the automated safety signals we generate, and intimacy signals you send to your partner can reveal information about your mental health, your emotional state, and your sex life. Under the GDPR this is “special category” data; under US state laws it is “sensitive personal information” and, in some states, “consumer health data”.

We only process this information with your explicit consent, which we ask for in a separate step before you first use the Mood Checker or the AI Companion, not as part of accepting our Terms. You can withdraw that consent at any time in Settings > Privacy & data or by contacting us, after which we will stop processing the related data and delete it in line with section 13. Withdrawing consent means the related features will stop working, but it does not affect anything we did while your consent was in place.

4couple is not a healthcare provider. The AI Companion is not therapy, counselling or medical care, and nothing in the Services diagnoses or treats any condition. We are not covered by HIPAA and do not claim to be.

We collect the information below to run the Services, to provide the features you use, to keep the app secure, and to improve it. Where a piece of information is optional we say so; some features will not work without it. This section covers the App. Section 5 covers the Website.

Account and sign-in information

When you create an account we collect your email address and a password (stored only as a secure hash by our sign-in provider; we never see it), or the identity you share with us through a third-party sign-in service you choose. If that service gives us a relay email address instead of your real one, we use the relay address. We also collect a device identifier, your device's push-notification token, your timezone, and, if you add one, a profile photo.

Profile and onboarding information

During onboarding we collect your first name, your birthday, and optionally your gender (used so the AI can address you correctly). We also ask about your relationship: its status, when it started, whether you live together, and whether you have children (yes or no, how many, and their ages). We ask about your love languages, your goals for the app, your communication challenges and the support you would like. Before you first use the AI Companion we ask a short set of questions about how you connect and handle conflict, from which the app derives a “connection type” used to personalise your experience.

Your first name, birthday, relationship facts, goals and connection type may be shown to your partner once your accounts are linked (see section 9). Your gender and your individual answers to the connection questions are not shown to your partner.

Partner connection

When you invite or link a partner we store a pairing code, the link between your two accounts, and the relationship facts you both share. Either of you can end the link at any time, and it also ends if one of you deletes their account. Section 13 sets out what happens to your data in both cases.

AI Companion conversations

There are two separate chats with the AI Companion: your own chat, which is just between you and the AI and is never visible to your partner, and the partners' chat, which you and your partner use together and which is visible to both of you. Nothing moves from your own chat into the partners' chat. We store the full text of both chats, along with each session's topic, name and timestamps. At the end of a session the AI generates a summary and, for the partners' chat, a follow-up plan, which we store. If you choose to turn memory on (it is off until you do), the AI builds a memory of what matters to you across sessions so it can be more helpful next time; you can view, turn off or clear that memory at any time in Settings > Privacy & data. In the partners' chat you may add photos, which we store. If you use voice input, your recording is transcribed by a speech-to-text provider and the text is used as your message; the recording itself is not kept.

Safety and automated signals

Every message you send to the AI Companion is automatically checked by a safety classifier that looks for signs that you or someone else may be at risk. When it detects a serious risk, it shows you crisis resources instead of an AI reply. We record the classifier's output and the resources shown. The AI also records a small set of signals about each turn of conversation (for example the topic and your emotional state) that help it respond well. These are automated processes; see section 7.

Translate My Emotions

Translate My Emotions is private between you and the AI. What you type is used, with your first name, your partner's first name and basic relationship context, to draft a reworded message that is shown only to you. Nothing from Translate My Emotions is shared with your partner through the app; what you do with the reworded message is entirely up to you. Your raw input is kept only for as long as needed to produce the reworded message, after which it is deleted.

Mood entries and signals

When you use the Mood Checker we store your mood, sub-mood, and any note you add, along with the date. Your mood check-ins and notes are shared with your partner and used by the AI Companion. You can also send your partner signals such as “needs a hug”, “needs some space” or “wants to make love”, which we store and deliver to your partner as a notification. From your and your partner's moods, the AI generates mood insights and a weekly couple insight, which we store. We also track your check-in streak. There is no private mode for moods: every check-in is shared with your linked partner.

Lifestyle features

The Film Chooser stores your swipes, matches, your personal list (hidden from your partner) and your shared watchlist. The Date Planner stores your preferences, including your city, country and approximate location, your budget and the kinds of dates you like, plus the date ideas we generate and your date history. The Wheel of Fortune stores the custom wheels you create. The Wishlist stores your wishes, including any you mark as hidden from your partner. Important Days stores dates you want to remember. Film information shown in the Film Chooser comes from a third-party movie database that receives no information about you.

Notifications

We store your push-notification token and a log of notifications sent. Notification text is templated and never contains your conversation content, but some notifications include your partner's first name and the signal they sent (for example “[Name] needs a hug” or “[Name] wants to make love”). That text passes through the notification services of your device's platform in order to reach you, and may appear on your lock screen. You can turn categories of notification off in Settings.

Usage, device and diagnostic information

We use a product-analytics service, hosted in the EU, to understand how the Services are used and to fix problems. It receives your user id, email address and first name, the screens and features you use, and error and crash reports. It does not receive the content of your conversations, moods or notes, and it does not record your screen. We also collect technical information about your device (type, operating system, app version, language) and your IP address, which gives us a general location so we can keep the Services secure.

Support information

When you contact us we collect your email address, information about your device so we can diagnose the issue, and anything else you tell us.

Subscription and payment information

If you buy a subscription, the payment is handled by the app store you downloaded the App from or, if you buy through our Website, by our payment provider. We receive confirmation of your purchase and your subscription status, but we never receive or store your card details. One subscription covers both linked partners.

Communications and marketing

We use your email address to send you messages you need about your account or the Services. Where you have agreed, we may also send occasional updates, tips or offers about 4couple. You can opt out of marketing messages at any time.

Cookies and similar technologies

The App uses only the local storage and identifiers needed to keep you signed in and make the app work. The Website uses strictly necessary cookies and, only if you accept them, analytics cookies. We do not use advertising cookies or session recording. See our Cookie Policy.

The Website is separate from the App, and so is most of the data it collects. You do not need a 4couple account to use it, and nothing described in this section is joined to an account if you later create one, except the referral records explained below.

The waitlist

Before the App launched, you could join a waitlist on the Website. We closed it to new signups on September 14th 2026. If you joined, we hold your email address, your answers to the short questionnaire on the signup form, your score and answers if you took the relationship quiz we used to run, an unsubscribe token, and the identifiers of the emails we sent you. If you arrived through someone's referral link, we also hold that referral code.

We used this to send you your early-access invitation. We will send you one more email, announcing the launch of the App and including an offer for it. There is no newsletter and no ongoing marketing programme; if that ever changes we will ask for your consent separately rather than rely on your signup. Every email we send includes an unsubscribe link, and using it stops any further email to you.

Until the waitlist closed, if you had joined through a referral link and then created an account in the App with the same email address, we recorded against your account which referral code brought you, so we could credit the person who referred you. We no longer make these records. Any that exist are kept until you delete your account.

We will delete the waitlist, including the questionnaire answers, quiz answers and referral codes stored with it, by December 13th 2026. You can ask us to delete your entry sooner at contact@4couple.ai.

Shared wishlist links

If you turn on sharing for a wishlist in the App, that wishlist becomes readable on this Website by anyone who has its link, without signing in. The page shows your first name, the name and look of the list, and the wishes on it, including any note, price, link and whether a wish has been reserved. Wishes you keep hidden and lists you have not shared are never shown. Turning sharing off in the App makes the link stop working.

Contacting support

The support form on the Website sends us your name, your email address and your message, through our email provider, so that we can reply.

Security and analytics on the Website

Our support form is protected against automated abuse by a bot-protection service, which receives your IP address and technical signals about your browser in order to tell a person from a script. Our website host records standard server logs, including IP addresses, to serve and secure the site. Analytics run only if you accept them in our cookie banner; before you choose, and if you decline, our analytics provider records anonymous page views without writing any identifier to your device. See the Cookie Policy for the detail.

Features including the AI Companion, Translate My Emotions, mood insights, and the AI suggestions in the Film Chooser, Date Planner and Wheel of Fortune use artificial intelligence. When you use them you are interacting with an AI system, not a human.

To generate a response, your message is sent securely from the App to our own server and then to our AI provider. For the AI Companion, the request also includes your first name and gender, your partner's first name and gender, your love languages, goals, communication preferences and connection-type answers, your partner's love languages, your recent moods, the memory of previous sessions (if you have memory enabled), and the current session so far. For voice input, your recording is sent to a separate speech-to-text provider. Our AI providers are located in the United States; see section 12.

We only use AI providers and settings that do not use your content to train AI models. Our providers may process your content only to generate the response and to run the service for us. We keep the current providers listed on our Sub-processors page and will update it, with notice where the law requires, if they change.

Some of what the Services do is automated profiling, and the law requires us to tell you about it.

• Safety classification. An automated classifier checks each AI Companion message for signs of risk to you or others. At high severity it shows crisis resources instead of an AI reply. No person reviews these events, and no one monitors your conversations in real time. The classifier's output is stored so we can show you resources and honour your data rights.
• Conversation signals and memory. The AI records signals about each turn (for example topic and emotional state) and, if you have memory enabled, builds a profile of what matters to you across sessions. This shapes how the AI responds to you.
• Connection type and insights. Your onboarding answers produce a connection type; your moods produce mood and weekly insights. These personalise content shown to you and, where noted in section 9, to your partner.

None of this produces legal effects on you or similarly significant effects, and we do not use it to make decisions about your access to the Services, pricing or eligibility for anything. You can turn memory off, clear it, and ask us to explain, review or delete any of these outputs (section 15). You can also ask us for human review of any automated outcome that you believe has affected you.

Under the GDPR we must have a lawful basis for using your personal data. In plain terms, these are: performance of our contract with you (using your data to provide the Services you signed up for); our legitimate interests in running, securing and improving the Services in a way you would reasonably expect; your consent, including your explicit consent for sensitive information (which you can withdraw at any time); and compliance with a legal obligation.

4couple is built for two people, so “who can see what” is part of the product. We do not share your information with your partner on our own initiative; the sharing below happens when you link accounts and use shared features.

Private to you

• Your own chat with the AI Companion: everything you write or add there, its summaries, and the AI's memory of you. Your partner never sees any of it, and nothing from it is carried into the partners' chat.
• Everything in Translate My Emotions, both what you type and the reworded message. Nothing from it reaches your partner through the app.
• Your gender and your individual answers to the connection-type questions.
• Your personal film list and any wishes you mark as hidden.
• Your account, sign-in, payment, support and diagnostic information.

Shared with your linked partner

• Your first name, birthday, profile photo, and the relationship facts you both confirm (status, start date, living situation, children).
• Your goals and your connection type (shown together with theirs).
• Your mood check-ins, sub-moods and notes, the signals you send, and the mood and weekly insights about you both.
• The partners' chat with the AI Companion: everything either of you writes or adds there, including photos, plus that chat's summary and follow-up plan. Only what is put into the partners' chat is visible; anything in your own chat stays with you.
• Your shared watchlist and film matches, date plans, custom wheels, shared wishes and important days.

Shared with anyone you send a link to

One thing you can choose to publish is readable by anyone holding the link, with no sign-in: a wishlist you have turned sharing on for, described in section 5. Sharing is always something you switch on, and turning it off in the App makes the link stop working. Treat the link itself as the key: anyone you send it to can pass it on.

Content in the partners' chat and the other shared features remains visible to your partner for as long as your accounts are linked. A link ends in one of two ways: either of you unlinks, or one of you deletes their account. For the partner who stays, both look the same, and section 13 sets out exactly what is deleted.

If your partner set up the relationship facts before you joined, you will see them and can correct them; changes update for both of you.

We never sell your personal data, and we do not disclose it to third parties for their own marketing. We share personal data only as described here.

Service providers (processors)

We work with companies that carry out functions on our behalf under written contracts that restrict them to using your data only to provide their service to us. They fall into these categories:

• Hosting and infrastructure: database, sign-in, file storage and secure server functions for the App, and separate hosting for the Website.
• Artificial intelligence: generating responses in the AI features from the content you provide.
• Speech-to-text: transcribing voice input.
• Product analytics and error reporting.
• Bot protection for the support form on our Website.
• Push-notification delivery, including your device platform's notification service.
• Email delivery for service messages, waitlist emails and support replies.
• Subscription management and the app stores that process payments.
• Third-party sign-in services you choose to use.

The current providers in each category, where they are located, and the safeguards we rely on are listed on our Sub-processors page. We will update that page before adding or replacing a provider that processes your personal data.

Other organisations

We may share personal data where the law or a public authority requires it; where we need to establish, exercise or defend legal rights (including with our professional advisers); or if we sell or transfer part of our business, in which case the organisation receiving your data may use it as described in this Policy or an equally protective one.

4couple does not show third-party advertising, does not use advertising or tracking networks, and does not sell or share your personal data for advertising. We would rather grow by being trusted with your personal information than by monetising it.

Your account data and our analytics are stored and processed in the European Union. Only AI processing, speech-to-text, push notifications, service email, subscription management, and the hosting and bot protection of our Website leave the EU; those providers are located in the United States. Where personal data is transferred outside the European Economic Area we rely on the European Commission's Standard Contractual Clauses, included in our contracts with each provider, so that your data keeps a similar level of protection wherever it is handled. You can ask us for more information about these safeguards.

We keep your information only as long as needed for the purposes in this Policy. The specifics:

When a link ends. A link ends when either of you unlinks in Settings, or when one of you deletes their account. The effect on the two of you is the same in both cases, and it is immediate.

What you made together is deleted for both of you: the partners' chat with the AI Companion, its summaries and follow-up plans, your shared watchlist and film matches, and the mood and weekly insights about you both. Neither of you keeps a copy.

What each of you made stays with whoever made it. You keep your own chat with the AI Companion and its memory of you, your own mood check-ins and notes, your personal film list, and the wishes, custom wheels, date plans and important days you created — and so does your partner. What changes is that you can no longer see each other's: their moods, notes, signals, profile and shared items stop being visible to you, and yours stop being visible to them.

You can link with someone else, or with the same person again, later. Content that was deleted when a link ended does not come back.

Deleting your account. Deleting your account does everything above and one thing more: we also delete everything that was yours alone — your account, your data in our database, your photos and other files, and your data held by our analytics provider. Nothing of yours is left for us to hold, and your former partner keeps only what is theirs. This happens immediately. Residual copies in our encrypted backups are removed within 7 days on the normal backup rotation. We may retain limited records where the law requires it (for example subscription records for tax purposes) or to resolve a dispute.

We protect your information with encryption in transit and at rest, access controls on our systems, and by keeping sensitive keys on our servers rather than in the App. Row-level security in our database ensures that your partner can only see what section 9 says they can see, and that no other user can see your data at all.

We want to be straightforward about one thing: your conversation content is not encrypted in a way that hides it from us. A small number of our team can access stored content when needed to run and support the Services. No one monitors conversations in real time, and we do not read your content for any other purpose. We maintain an internal access policy and are adding access logging. If a data breach ever puts your rights at risk, we will notify the supervisory authority within 72 hours and tell you directly, as the law requires.

No system or transmission over the internet is ever perfectly secure. Because 4couple holds personal thoughts and feelings, we treat this content with particular care, but we cannot guarantee absolute security.

You have the following rights over your personal data. To exercise any of them, email contact@4couple.ai. Many of them you can also exercise directly in the App: Settings lets you unlink from your partner and delete your account; Settings > Privacy & data lets you view and clear the AI's memory, change your session retention, turn memory off and delete individual entries.

• Access: confirm what personal data we hold about you and get a copy, including the automated safety and conversation signals we hold, which are not shown in the App.
• Correction: fix information that is inaccurate or incomplete.
• Deletion: have your personal data deleted, for example where we no longer need it or you withdraw consent.
• Portability: receive your data in a portable, commonly used format.
• Restriction and objection: restrict or object to our use of your data in certain circumstances, including objecting to automated profiling.
• Object to marketing: stop marketing messages at any time.
• Withdraw consent: at any time, without affecting processing that took place before.
• Human review: ask a person to review any automated outcome you believe affected you.

Using these rights is free, and we will not treat you differently for exercising them. We will respond within one month (GDPR) or 45 days (US state laws), and we may ask you to verify your identity first. If you are unhappy with our response, you can complain to a supervisory authority (section 16) or, in the US, appeal our decision (section 17).

Controller: WUMI sp. z o.o., ul. Prosta 20, 00-850 Warszawa, Poland. We are established in the EU, so no EU representative is required. We have not appointed a Data Protection Officer; our privacy contact is contact@4couple.ai.

Supervisory authority: our lead authority is the President of the Personal Data Protection Office in Poland (Prezes Urzędu Ochrony Danych Osobowych, “UODO”), uodo.gov.pl. You may also complain to the authority in the country where you live. In the UK, this is the Information Commissioner's Office, ico.org.uk.

International transfers: see section 12. The safeguard we rely on for transfers to the United States is the European Commission's Standard Contractual Clauses (and, for the UK, the UK International Data Transfer Addendum).

Automated decision-making: see section 7. Article 22 GDPR gives you the right not to be subject to a decision based solely on automated processing that produces legal or similarly significant effects. We do not make such decisions, and you can request human review of any automated outcome.

Special category data: we process the sensitive information described in section 3 on the basis of your explicit consent under Article 9(2)(a) GDPR.

This section supplements the rest of the Policy for residents of US states with comprehensive privacy laws, including California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah and Virginia. If you live in Washington State or Nevada, our separate Consumer Health Data Privacy Policy also applies to the health-related information described in section 3.

Categories of personal information

In the last 12 months we have collected the following categories of personal information, as those terms are used in the California Consumer Privacy Act (“CCPA”). The sources are you, your device, and your linked partner; the purposes are those in sections 4 and 5; the categories of recipients are those in section 10; and retention periods are in section 13.

Sale, sharing and sensitive personal information

We do not sell your personal information, and we do not “share” it for cross-context behavioural advertising, as those terms are defined under the CCPA. We do not use advertising cookies or trackers, so there is no sale or sharing to opt out of. We have not sold or shared personal information in the preceding 12 months, and we do not knowingly sell or share the personal information of anyone under 16.

We use sensitive personal information only to provide the Services you have asked for, to keep them secure, and as otherwise permitted by law. We do not use it to infer characteristics about you for any other purpose. Because we collect sensitive information only with your separate opt-in consent and use it only for those purposes, the right to limit its use does not apply, but you may withdraw your consent at any time (section 3).

Your rights

Subject to certain limits under applicable law, you have the right to: know and access the categories and specific pieces of personal information we have collected about you, the sources, purposes and recipients; receive your information in a portable format; correct inaccurate information; delete personal information we have collected from you; opt out of sales, sharing, targeted advertising and profiling in furtherance of decisions that produce legal or similarly significant effects (we do none of these); withdraw consent to the processing of sensitive data; and not be discriminated against for exercising any of these rights.

To exercise a right, email contact@4couple.ai or use the controls in Settings > Privacy & data. We will verify your request using the email address on your account and respond within 45 days, extendable by a further 45 days with notice. An authorised agent may submit a request on your behalf; we may ask the agent for proof of authorisation and ask you to confirm your identity directly. If we decline a request, you may appeal by replying to our decision within 45 days; we will respond to your appeal within 45 days (60 days in some states) with a written explanation. If your appeal is denied, you may contact your state attorney general.

Health breach notification

If personal health-related information we hold is disclosed without authorisation, we will notify affected users and, where required, the Federal Trade Commission, in line with the FTC Health Breach Notification Rule.

You must be at least 18 years old to use 4couple. We do not knowingly collect personal data from anyone under 18. If you are under 18, do not use the Services or send us any information about yourself. If we learn that we hold personal data from someone under 18, we will delete it as soon as possible. If you believe a minor has provided us with personal data, contact us at contact@4couple.ai.

We may update this Policy from time to time, for example when we add a feature or change a provider. If we make an important change, we will let you know in the App or by email before it takes effect. The date at the top shows when it was last updated, and we keep previous versions available on request.

For any question about this Policy, or to exercise your rights, email contact@4couple.ai or write to WUMI sp. z o.o., ul. Prosta 20, 00-850 Warszawa, Poland.